NullPointerException PaymentsSetupWizardAccountChangeIntentOperation.onHandleIntent

On our play store pre-launch report we got the following error. We are using google gms but not the wallet service and there is no more context from the logs. Did anybody else experience this and is this related to our app or is this service crash unrelated and only showing on our logs

  at android.os.Parcel.createExceptionOrNull (Parcel.java:3189)
  at android.os.Parcel.createException (Parcel.java:3167)
  at android.os.Parcel.readException (Parcel.java:3150)
  at android.database.DatabaseUtils.readExceptionFromParcel (DatabaseUtils.java:202)
  at android.database.DatabaseUtils.readExceptionFromParcel (DatabaseUtils.java:154)
  at android.content.ContentProviderProxy.call (ContentProviderNative.java:764)
  at android.content.ContentResolver.call (ContentResolver.java:2466)
  at android.content.ContentResolver.call (ContentResolver.java:2446)
  at ekfr.a (:com.google.android.gms@242013038@24.20.13 (190400-633713831):29)
  at com.google.android.gms.wallet.intentoperation.setupwizard.PaymentsSetupWizardAccountChangeIntentOperation.onHandleIntent (:com.google.android.gms@242013038@24.20.13 (190400-633713831):252)
  at com.google.android.chimera.IntentOperation.onHandleIntent (:com.google.android.gms@242013038@24.20.13 (190400-633713831):2)
  at ajdw.onHandleIntent (:com.google.android.gms@242013038@24.20.13 (190400-633713831):8)
  at pbh.run (:com.google.android.gms@242013038@24.20.13 (190400-633713831):70)
  at pbg.run (:com.google.android.gms@242013038@24.20.13 (190400-633713831):152)
  at elbx.run (:com.google.android.gms@242013038@24.20.13 (190400-633713831):21)
  at java.util.concurrent.ThreadPoolExecutor.runWorker (ThreadPoolExecutor.java:1145)
  at java.util.concurrent.ThreadPoolExecutor$Worker.run (ThreadPoolExecutor.java:644)
  at java.lang.Thread.run (Thread.java:1012)

I have the exact same stack trace as you.

It seems to be an issue with Google Pixel 8 test devices. There are many reports of the same issue and stack trace on this Unity forum post.

From looking at my Pre-launch reports I can see the exception timestamp is a few seconds before the app is launched and the screen recording shows no crashes.

The only resolution is to exclude Google Pixel 8 from Pre-launch testing or appeal to Google (although I have no idea how long the latter will take to reach resolution).

The same error. After the second attempt the app was approved. Despite the error occurred.

Go in the Play Console to the details of the exception (the window with the video) and download the full logcat file. I have the same exception and I see in the full logcat, what this exception concerns the "backup" module:

07-17 05:50:58.482 20335 24616 W Backup  : [LegacyBackupAccountManager] No google accounts found!

I think it is a problem with

android:allowBackup="true"

in the AndroidManifest.xml file. And this exception happens only on the Google test system without the Google account.

I found the solution. Using Google Play Billing Library 7.0.0 caused the error for me. down grade the library to 6.2.1 and the error is gone. Use

def billing_version = "6.2.1"
implementation "com.android.billingclient:billing:$billing_version"